FAQ

Frequently Asked Questions


Why are you so cheap?
We do not consider Rejuiced a "cheap" or budget brand. We like to think of our juice as reasonably priced e-liquid. 

How we keep prices low : 

  • We do not inflate the price of our products with fancy tins, extra wasted packaging or boxes. 
  • Rejuiced relies purely on word of mouth, and with 4 million (and counting) products sold in the UK alone, it's clear, word of mouth has gone a very long way. (Thank you!)
  • We buy ingredients directly from manufacturers in very large bulk quantities, this allows us to pass the savings on to customers.
  • We have specially designed letterbox friendly bottles and packaging.    
  • There's no 'middleman', or outside source that takes a cut. We manufacture in our cleanroom, bottle with our machinery and ship directly to customers from our warehouse.

While the price is low, the product is most certainly not cheap  :

  • We invest in top of the range British made machinery and British certified ISO7 clean rooms.
  • Most of our ingredients are British, and only import ingredients from Europe and the USA. 
  • Our nicotine is one of the highest crystal clear quality grades in the world, imported directly from the manufacturers in Switzerland.
  • We operate from a 4,000+ sq. ft warehouse, allowing us to pre-steep (mature) all eliquid, so it's ready to vape on arrival.
  • All orders (before 4pm) are shipped the same day by first class Royal Mail.




Where is your liquid made?
We never import our e-liquid, Rejuiced e-liquid is 100% manufactured by qualified staff in our certified IS07 clean room in the UK.



Do your liquids contain Diacetyl?
None of our products contain Diacetyl, Acetyl Propionyl or Acetoin.  We comply strictly with TPD regulations  (Including all shortfills).

 
How much is postage?
  • UK Postage is £1.99 or free for orders over £20. All UK orders are shipped via Royal Mail 24.
  • International postage is £7.99. All international orders are shipped via Royal Mail Priority. 
 
How long till I receive my order?
We post all UK orders in letterbox friendly parcels and envelopes via Royal Mail 24. (No trips to the post office or waiting around for the postman).
Large orders are split into several boxes (at no extra cost) to ensure they go through letterboxes.

We ship all orders placed before 4:00 pm the same day (Monday to Friday). 
You will receive a "shipped" confirmation email once your order has been sent. 

Remember: 92% of orders are received the next working day. Royal Mail does not guarantee next day delivery for first-class large letters/parcels.
Royal Mail may take up to 5 working days to deliver parcels on the rare occasion.

International parcels have an estimated arrival of 3-7 business days.
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What ingredients are in your liquid?
PG: MPG Propylene Glycol food/cosmetic grade.
VG: Vegetable Glycerine food/cosmetic grade.
Nicotine: Clear Pharmaceutical grade.
Flavourings: Food grade.
And that's all, We do not bulk out e-liquids with alcohol or distilled water.

Do your liquids need steeping?
UPDATE 10/11/2016:  All 10ml juices arrive on your doormat completely pre-steeped and ready to vape. 


What PG/VG ratio is your liquid? Can I change it? 
We mainly offer 70/30 VG/PG blends. However, we have a small selection of 50/50 eliquids.


My liquid is has got darker with age.
This is very common during the steeping process as the nicotine reacts with the flavours. 

I am not 18 can I order juice?
Absolutely not. We do not accept orders from anyone under the age of 18 we also employ a third party to age check orders.  If we have reason to believe you're under the age of 18 we will immediately cancel your order.

Do you accept wholesale orders?
Yes, from verified businesses only. Please contact us with your requirements.

Do you ship in discreet packaging? 

Yes, we only ship discreetly there is absolutely no mention of vaping or Rejuiced on our envelopes or boxes for larger orders.