FAQ

Frequently Asked Questions


Why are you so cheap?
We don't consider Rejuiced a cheap or budget brand. We like to think of our juice as reasonably priced e-liquid. 
We're all vapers here and put good quality juice above profit. We do not cut corners and use strictly food/pharmaceutical grade ingredients. Most importantly we feel there is zero justification why companies are charging £10-£30 for a single bottle of 30ml liquid. 
Rejuiced started out just selling quality juice to friends and we like to stick to that mentality as we've grown into a small business.
We manufacture and supply many large e-juice companies all across Europe, many of whom re-bottle and re-label our juice for resale. 
Using Rejuiced directly you're literally cutting out the middleman.

Where is your liquid made?
We never import our e-liquid, Rejuiced e-liquid is 100% manufactured  by qualified staff in our lab in the UK. .

How much is postage?
Postage is £1.99 or free for orders over £20.
 
How long till I receive my order?
We post all parcels via first class Royal Mail , We aim to ship all orders placed before 3pm the same day. However during busy periods we may ship your order the next working day.
You should receive a "shipped" confirmation email once your order has been sent.

Remember :   Although the vast majority of orders are received the next working day Royal Mail does not guarantee next day delivery for first class large letters/parcels.
Royal Mail can take 1-5 working days to delivery parcels on the rare occasion.
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What ingredients are in your liquid?
PG: MPG Propylene Glycol food/cosmetic grade.
VG: Vegetable Glycerine food/cosmetic grade.
Nicotine: Pharmaceutical grade.
Flavourings: Food grade.
And thats all, We do not bulk out e-liquids with vodka or water.

Do your liquids need steeping?
The liquids do get some steeping this end and most people enjoy their juices on arrival, however we do recommend giving the juices at least a weeks steeping (with regular shaking) to get the best flavour from your e-liquid.
Best to give it a try, if you find the flavour is somewhat muted this is sure fire sign that the liquid would benefit from some steeping.

UPDATE 10/11/2016 :  Many juices now arrive completely pre-steeped please check production date on bottle labels for an indication. 


What PG/VG ratio is your liquid? Can I change it? 
We only offer 70/30 VG/PG ratios and cannot customise the ratios for each order.
Through our tests we have found this ratio to be the optimum flavour and vapour production.



Where are the extra flavour shots?
UPDATE 01/11/2016 : Due to the new European TPD laws each juice would have needed expensive toxicology testing twice.
Due to popularity we opted to have our liquids tested  with the extra flavour shot included.
All juices are now supplied (at no extra cost) with the extra flavour as standard.
    
 

My liquid is clear the juices on the website are XXX coloured.
Most juices from Rejuiced will come clear, The coloured pictures on the site are just to help distinguish between the different flavours.


My liquid is has got darker with age.
This is very common during the steeping process as the nicotine reacts with the flavours. 

I am not 18 can I order juice?
Absolutely not. We do not accept orders from anyone under the age of 18 we also employ a third party to age check orders.  If we have reason to believe you're under the age of 18 we will  immediately cancel your order.

Why are my reward points are not showing up?
We are still testing this feature, don't worry they are being logged for the future.

Do you accept orders from outside the UK?
Sorry, not at this time.

Do you accept wholesale orders?
Yes, from vape shop addresses only please contact us with your requirements.

My flavour is muted.
Your juice will come alive with a good shake and a couple of days steeping.

My nicotine tastes too strong
Occasionally some liquids can separate in the bottle due to the different weights, the lighter liquids can raise to the top of the bottle. Always Make sure you give your liquid a really good shake prior to vaping. .

Do you ship in discreet packaging? 

Yes, We only ship discreetly there is absolutely no mention of vaping or Rejuiced on our envelopes or boxes for larger orders.